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Privacy Policy

As of February, 2016

Your privacy is important to THE COPENHAGEN HOUSE. To better protect your privacy, the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns or questions.

We collect information about you through our websites in order to manage your shopping experience with us and to communicate with you about our products, services, contests and promotions. This policy explains what personal information we collect about you and why; how we will use, share, and protect this information once it is collected; and the choices you can make about our collection and use of your personal information. We encourage you to review this policy to make sure you understand how any personal information you provide to us online will be treated.

Changing information

We may change this policy from time to time. When we do, we will let you know by posting the changed policy on this page. You can tell if the policy has recently changed by checking the revision date that appears above. In some cases, for example, if we make any significant changes, we may contact you directly about changes to this policy, such as by sending you an e-mail.

Information Collected

As part of the order process, the following information is collected from shoppers:

  • Name
  • Shipping/Billing Address
  • Email address
  • Phone number
  • Credit/Debit card information

We also use Google Analytics to collect cookie-based anonymous data from our website visitors. Please note that no personally-identifiable information is collected by Google Analytics.

Information collected during the purchase process is solely used to process your order and communicate with you about your purchase. If you feel uncomfortable with entering your credit card information online, we would be more than happy to process your credit card payment over the phone at 1.805.693.5000.

Anonymous information collected by Google Analytics is used in aggregate to help us better understand how visitors use our website and improve our product offering and services. You may opt-out of this data collection by clearing your web browser's cookies or by installing the Opt-Out Browser Add-on, which can be found here.


Our website uses Secure Sockets Layer (SSL) encryption to ensure the safety of any information provided during the order process. You can confirm that SSL is enabled through the display of a locked padlock located in the bottom right corner of your web browser.

How to Contact Us

If you have any questions or concerns about our Privacy Policy, please contact by writing: THE COPENHAGEN HOUSE, 1660 Copenhagen Drive, Solvang, CA 93463. Please allow thirty (30) days for a response.

Your California Privacy Rights

Under California law, if you are a resident of California, you may make a written request to THE COPENHAGEN HOUSE about how we have shared your personal customer information with select third parties for their direct marketing purposes. In response to your written request, THE COPENHAGEN HOUSE will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and address. Please submit a written request to the following address: THE COPENHAGEN HOUSE, 1660 Copenhagen Drive, Solvang, CA 93463. Please allow thirty (30) days for a response.


We may use "cookies" to enhance your experience with our site. Cookies are text files we place in your computer's browser to store your preferences. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services. You can refuse cookies by turning them off in your browser. But to take full advantage of the experience, we recommend that you leave them turned on.

Corrections of Errors and Inaccuracies

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.