- Shipping & Returns
Shipping & Returns
THE COPENHAGEN HOUSE ships to all addresses within the U.S. for a flat rate of $9.95 per order and offer FREE shipping on all orders greater than $100.00 excluding CA sales tax if applicable.
We ship all orders within 48 hours or notify you if you order is out of stock.
We will charge CA sales taxes on all purchases shipped to an address inside California.
We do not ship internationally.
THE COPENHAGEN HOUSE’s return Policy for in-store purchases is: “If you are not satisfied with your purchase and the merchandise is unused and in its original condition and packaging, you may return it within 30 days of purchase and we will refund the value of the merchandise based on the original receipt and amount of payment”.
The same policy applies to on-line purchases but shipping charges either way will NOT be refunded. A refund will be issued by check mailed to the original shipping address within 48 hours of the receipt of the returned merchandise, unused, in its original condition and packaging.
Please mail all returns to: THE COPENHAGEN HOUSE, 1660 Copenhagen Drive, Solvang, CA 93463.
For all customer service questions and concerns, please contact us at telephone 1.805.693.5000 or in writing at THE COPENHAGEN HOUSE, 1660 Copenhagen Drive, Solvang, CA 93463.